Privacy Policy
Last updated: March 14, 2025
1. Introduction
Welcome to winclo AI ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We collect several types of information from and about users of our website and services, including:
- Personal Information: This includes information that can identify you as an individual, such as your name, email address, and payment information.
- Usage Data: Information about how you use our website and services, including your IP address, browser type, pages visited, and time spent on those pages.
- Content Data: Any content you upload to our platform, including scripts, images, videos, and audio files.
- Generated Content: Videos, avatars, and other content generated using our AI tools based on your inputs.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and managing your account
- Responding to your inquiries and providing customer support
- Sending you technical notices, updates, and administrative messages
- Personalizing your experience and delivering content relevant to your interests
- Monitoring and analyzing usage patterns and trends
- Protecting our services and users from fraudulent, unauthorized, or illegal activity
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service.
- Business Partners: Companies with whom we partner to offer joint promotional offers or related products and services.
- Legal Requirements: When required by law or to protect our rights, privacy, safety, or property, or that of our users or others.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Withdrawing consent where processing is based on consent
- Requesting restriction of processing or objecting to processing
- Data portability
- Lodging a complaint with a supervisory authority
7. Children's Privacy
Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.
8. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your information receives an adequate level of protection in the countries in which we process it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@winclo.ai
Address: 123 AI Avenue, San Francisco, CA 94103, United States